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The fastest way to get answers is by looking at our customer FAQ's. If you can't find what you're looking for and it's urgent we recommend using Online Chat.
Our venue specific telephone numbers, email addresses and postal addresses are available on our Contact Us page - we endeavour to reply to emails within 48 hours.
How do I book online using my credit?
Credits may take a few days to process. When you make your next booking online, your credit will automatically show as a payment option. You can choose to use the credit against some/all of the booking. The screen will show you what your total credit balance will be (if any) if you do decide to use it. If you have any issues with seeing or using your credit, please contact your venue directly who will be able to assist you.
Can I spend my account credits at any venue or can they only be used at the venue that issued the credit?
Credits can only be used at the Park Sports venue that issued the credit.
My local venue is closed or has no reception team, so who do I contact if I want to make my booking using account credits?
Please contact us via our online form on our Cancellations, Credit & Refunds page.
What can I buy using credits?
Credits can be used be used to pay in part or fully for a course, a place for your child to attend a holiday camp, a court booking, pitch hire or weekly drills.
What can’t I use my credits for?
Private lessons and small group coaching with independent coaches, block bookings, food and drink, and retail items. You also cannot transfer your credits to someone else for them to use, other than your child.
How long do account credits last?
Credits will expire after 365 days (one year) from issue date.
Quickly and simply book and pay online, turn up and play a game.
Sign-up for one-off skills drills, join a training course, or book a private lesson with a qualified coach.
Enter a social tournament, compete as an individual in a local league, or join a Park Sports team.
Choose from a range of hard and carpet tennis courts, many floodlit.
Floodlit padel courts available at Hyde Park and The Regent’s Park.
3G and AstroTurf 5-a-side or 7-a-side football pitches to hire and block book.
8 outdoor dedicated Pickleball courts at Chiswick.
Block book regular time-slots to play – available for schools and clubs.
Open during the warmer months to the public for pay and play bookings, and special private events.
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Junior Tennis