What happens if it starts to rain whilst i'm on court?

A court booking is deemed to have been played if more than 15 minutes has passed since the start time and no credit or refund will be offered. You can opt to continue to play at your own risk.

What happens to my court booking if it rains?

If the court is unplayable, or your session lasts for less than 15 minutes, we will issue you with a credit for your entire booking.

What happens if the Met Office issues an Extreme Weather Alert?

If the warning is for 'extreme' weather such as heavy snow, strong winds or abnormally high temperatures - at our senior management's sole discretion - we may decide to cancel your booking or choose to remain open to the public. We will try to inform you in good time before your booking starts.

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Frequently Asked Questions

The fastest way to get answers is by looking at our customer FAQ's. If you can't find what you're looking for and it's urgent we recommend using Online Chat.

Our venue specific telephone numbers, email addresses and postal addresses are available on our Contact Us page - we endeavour to reply to emails within 48 hours.

What happens if it starts to rain whilst i'm on court?
What happens to my court booking if it rains?
What happens if the Met Office issues an Extreme Weather Alert?