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The fastest way to get answers is by looking at our customer FAQ's. If you can't find what you're looking for and it's urgent we recommend using Online Chat.
Our venue specific telephone numbers, email addresses and postal addresses are available on our Contact Us page - we endeavour to reply to emails within 48 hours.
Can I bring my bike to the venue?
Bikes can be locked in the designated bike racks at our venues, though you will need to bring your own lock. Bikes are NOT allowed on court.
At Hyde Park bikes are not permitted in the garden area, so please use the racks provided outside.
What are the rules relating to dogs?
Can I smoke at your venues?
Smoking is not allowed by any of our customers at any of our sports venues, or anywhere on our premises.
What are the rules relating to food and drink?
Only food and refreshments purchased from our cafes can be consumed on the premises, except for baby food. You are welcome to use our benches and tables outside but ask that you dispose of any rubbish and leave the table clean afterwards.
Do you sell alcoholic drinks?
You can only buy wine or beer when you have a meal. We have a license to sell alcohol at Hyde Park and Regent's Park only.
Do I need to wear a t-shirt whilst on court or playing any sport?
Yes. T-shirts must be worn at all times.
Can I bring my own coach to the venue?
No. Only coaches who have a current Park Sports Coaching Agreement can coach at our venues. If you are found to be having a private lesson with a non-authorised coach, your coach will be asked to immediately leave the venue.
Can I use a ball machine on court?
Use of tennis ball machines is only allowed at senior management’s discretion.
Can I set up a netball or football league at one of your venues?
We have exclusive commercial partnerships in place with Go Mammoth and Top Bins. If you are found to be running a league without prior permission your court or pitch bookings will be immediately cancelled.
What is your policy regarding known medical conditions or injuries on our premises?
If you suffer an injury on our premises, it is your responsibility to report it to a member of staff immediately. We will not accept liability for any injuries incurred during play or visiting our sports hubs.
It is your responsibility to inform us of any relevant medical condition or disability when making your booking. Players must also notify us of any change or deterioration of any such medical condition or disability. We will keep this information confidential and handle such issues with discretion.
It is our policy to include all individuals within the scheduled programmes wherever possible, but we reserve the right to refuse the booking if we are unable to accommodate the requirements of any individual.
Quickly and simply book and pay online, turn up and play a game.
Sign-up for one-off skills drills, join a training course, or book a private lesson with a qualified coach.
Enter a social tournament, compete as an individual in a local league, or join a Park Sports team.
Choose from a range of hard and carpet tennis courts, many floodlit.
Floodlit padel courts available at Hyde Park and The Regent’s Park.
3G and AstroTurf 5-a-side or 7-a-side football pitches to hire and block book.
8 outdoor dedicated Pickleball courts at Chiswick.
Block book regular time-slots to play – available for schools and clubs.
Open during the warmer months to the public for pay and play bookings, and special private events.
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Junior Tennis